M3 Suite Versus Telemetry

You can go with free or go with proven

M3 Suite for Office and Microsoft’s Telemetry are each MS Office file conversion tools designed to assist customers when migrating Office 2003 and Office 2007 files to Office 2010 and Office 2013.

While Microsoft offers Telemetry as a free upgrade assessment tool, it downplays early, comprehensive file discovery and corresponding risk planning.  Instead, Microsoft ultimately promotes a reactive approach to fixing conflicts identified by users.

Such an avoidance strategy and the related technical flaws in Microsoft’s recommended migration upgrade plan can result in undue delays and productivity losses for end users, increase demand for  IT support and hide true remediation costs.

Download our recently published whitepaper where we put our M3 Suite for Office up against Telemetry.

Microsoft’s recommendation for passive testing for migration issues is flawed

  • Most business-critical files, some used quarterly or less, are complex and often pose the most serious issues.
  • Passive file testing via Telemetry requires installation of the agent on all or most desktops. The agent can create a heat map of potentially problematic files for an individual user, but it occurs only after monitoring file usage over a time
  • The agent’s ability to assess file stability is inaccurate as in the case where a file is merely opened and read, thus avoiding the execution of a piece of VBA. The file is flagged as stable and potentially passed over for greater analysis, but then may fail at the worst possible moment for the user when the execute a piece of VBA or macro.
  • Microsoft promotes a post migration strategy of concurrently running Office 2013 and older versions of Office to minimize file incompatibility issues. IT professionals discourage such a practice knowing all too well the challenges of running two versions of Office within one build on a desktop.

Successful Office migrations require carefully planned processes that identify areas of risk and testing files in advance for conflicts

  • Our suite of tools arms IT managers with the information needed to plan and execute an efficient, well-managed Office 2010 or 2013 deployment and file migration.
  • Our suite of tools support migration best practices that help enterprise organizations overcome file-compatibility deployment hurdles presented by newer versions of Office.
  • These solutions gather and catalog information related to data quality and the nature of use of enterprise files, which gives enterprises precise and actionable decision support for migration planning.