ConverterTechnology Launches LinkLab

Empowers end-users to find and fix broken links after a Microsoft Office Upgrade – New tool is quick, easy & accurate, reduces IT’s burden

Broken links are a major problem after a Microsoft Office upgrade, impacting many business-critical Excel and Word files.  Most organizations use a global, centralized approach – such as ConverterTechnology’s OfficeConverter – where IT is responsible for identifying and repairing links.  However, this approach doesn’t catch every broken link, and end-users don’t have a clear protocol for identifying and remediating these problems themselves, so they burden their IT departments with help requests.  Migration experts ConverterTechnology have just introduced LinkLab, an intuitive new tool that empowers end-users to test their own files for broken links, increasing their accuracy and productivity while freeing up IT resources.

“With LinkLab, IT can deliver the right tool sets, allowing end-users to scan their files themselves, quickly and easily finding (and fixing) problematic links.  LinkLab liberates IT departments, providing end-users with an effective do-it-yourself tool,” said Shawn Allaway, President of ConverterTechnology.

“Often, companies upgrade in stages, meaning departments throughout the organization are working with different versions of Microsoft Office at any one time.  It’s important to realize that one file – or one link – can ‘break’ multiple times, depending on the timeline of the upgrade.  Now, employees can test their files on an ongoing basis, improving accuracy and minimizing problems,” Allaway continued.

LinkLab works on individual files with just a click of a button, available on Microsoft’s Add In Ribbon for both Microsoft Excel and Word.  LinkLab even provides an at-a-glance report, indicating which links were fixed and alerting end-users to problems that require manual remediation.

“LinkLab offers a solution at the desktop level,” Allaway explained.  “End-users know which files are business-critical and contain links, but they can’t tell which links are ‘broken’ just by looking at them. And if companies don’t find – and fix – these problems, they could be pulling old data, resulting in significant errors.  IT departments are busy and don’t want to deal with hundreds of employees calling them to determine whether each individual file has broken links.  LinkLab empowers employees while taking the burden off IT.”

“Some companies use a tool that can address broken links on a mass level, but even the best tools don’t catch every broken link after an upgrade. LinkLab can serve as a back-up tool or as a stand-alone approach to identify broken files after a Microsoft Office upgrade,” Allaway added.

With the economy recovering and the recent releases of Windows 7 and Microsoft® Office 2010, 2011 is expected to be the biggest technology upgrade since Y2K. Therefore, Microsoft migrations are expected to spike significantly in the coming year.  LinkLab can streamline the migration process, increasing productivity and accuracy, while decreasing errors, downtime and cost.

ConverterTechnology is the only company to provide a comprehensive, automated Microsoft® Windows and Office migration solution that manages, tracks and reports on the entire process.  The company’s innovative suite of tools, such as OfficeConverter, DiscoverIT, Click2Fix, AOK, Pinnacle Enterprise and Dashworks, bring tremendous value to the entire migration process, including planning, workflow, discovering files, identifying compatibility issues and remediation.

ConverterTechnology has worked with industry leaders, including Fortune 500 companies, global financial and pharmaceutical corporations and the world’s most renowned theme park.